Drivers: A program that lets the operating system communicate with the computer hardware
eg. printer driver
Dick Doctor: provides data recovering service so when
Anti virus: A program that searches your hard drives and floopy disks for any known or potential viruses
eg. Norton anti virus
Back-up Utilities: A software designed to backup data for the purpose of having a second [...]

Input  
1) Input is important to computer system because input is the means by which     a computer receives information from the outside world. Information that is from a non computer based source can only be transferred into the computer by input. 
Keyboard - allows you to enter numeric and alphabetic data into the computer
Mouse – controls movement [...]

The Inclusive Aspect in Software is needed Because all types of people may use the software some of these people may inclusive: Blind, Deaf, Mute, Physically Impaired… , Also Gender Aspects as some people May be Affended from some Avaters…